Privacy Notice

PRIVACY NOTICE

Last updated: August 30, 2026

Energía de Amor Infinito, represented by Mónica Alexandra Aguilar and based in Houston, Texas, USA, is responsible for the processing of personal data collected through the website www.energiadeamorinfinito.com, forms, communications, and related services.

This Privacy Notice explains what information we collect, what we use it for, how we protect it, and what rights you can exercise regarding your data.

INFORMATION WE MAY COLLECT

Depending on how you interact with Energía de Amor Infinito, we may collect the following categories of information:

• Identification and contact information, such as name, email address, telephone number, city, country, and time zone.

• Information provided when requesting information, booking a session, enrolling in a program, or completing an initial assessment.

• Information related to your reasons for seeking consultation, personal, family, emotional, or relational history that you choose to share voluntarily.

• Information necessary to coordinate appointments, send reminders, and provide administrative follow-up.

• Payment and billing information processed through external providers such as Square, Hotmart, Zelle, or other available platforms. Energía de Amor Infinito does not directly store complete bank card numbers.

• Communications sent via email, WhatsApp, forms, video calls, or other authorized channels.

• Basic technical information related to website usage, such as device type, browser, pages visited, and data generated through cookies or analytics tools.

You should not send information that is not necessary for the request or service you wish to receive.

PURPOSES OF DATA PROCESSING

The information collected may be used to:

• Answer questions and requests for information.

• Initially assess whether a service can meet your needs.

• Schedule, confirm, reschedule, and manage sessions, workshops, or programs.

• Provide individual or group support services.

• Maintain administrative and follow-up records related to the service. • Process payments, issue receipts, and address inquiries.

• Send materials, access links, reminders, and communications related to a requested service.

• Send educational content, news, or promotional information when you have given your consent.

• Improve the website's content, functionality, and user experience.

• Comply with legal, tax, administrative, or security obligations.

We will not use sensitive personal information for personalized advertising without your consent.

SENSITIVE PERSONAL DATA

Some forms or processes may include information related to emotional experiences, family history, relationships, health, or personal situations.

This information is requested only when it is relevant to understanding your reason for inquiry or to support the process you have requested. By voluntarily providing it and accepting this Privacy Notice, you authorize its processing for the purposes described herein.

We recommend that you do not send sensitive personal information through public comments or social media.

BASIS FOR PROCESSING

Depending on the interaction, we process your data based on:

• Your consent.

• The request for or provision of a service.

• Compliance with legal and administrative obligations.

• The legitimate interest of managing, protecting, and improving our services, provided that this interest does not override your rights.

You can withdraw your consent to promotional communications at any time.

EXTERNAL PLATFORMS AND PROVIDERS

To operate the site and provide services, we may use providers such as:

• Google Sites, Google Forms, Google Drive, and related services.

• WhatsApp.

• Zoom.

• Square, Hotmart, Zelle, or other payment processors.

• Email, appointment scheduling, or storage platforms.

• YouTube, Meta, Instagram, Facebook, TikTok, and other social media platforms.

These providers may process information according to their own policies, terms, and storage locations. We recommend that you review their respective privacy notices before using their services.

We only share the information reasonably necessary to provide the service, process a request, comply with a legal obligation, or protect the safety of individuals.

Infinite Love Energy does not sell personal data.

CONFIDENTIALITY AND DISCLOSURE

Information shared during an individual or group process is treated with respect and confidentiality.

However, information may be used or disclosed when:

• We have your authorization.

• It is necessary to coordinate or provide a requested service.

• It is required by a court order or other legal provision.